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Shipping Policy

Effective Date: 5 September 2026

Bharath Doijode Traders is engaged in the sourcing, supply, and export of agricultural, food, spice, and other products to business customers in India and international markets.

This Shipping & Delivery Policy explains the general terms applicable to the shipment and delivery of products purchased or supplied through bharathdoijode.shop or through direct B2B transactions with Bharath Doijode Traders.

1. B2B Shipping Model

Our Website is primarily intended for business-to-business (B2B) enquiries and transactions.

Shipping arrangements may differ depending on:

  • Product

  • Quantity

  • Destination country

  • Packaging

  • Buyer requirements

  • Applicable export regulations

  • Incoterms agreed between the parties

  • Shipping method

  • Freight forwarder

  • Port of loading

  • Port of destination

The final shipping terms will be confirmed in the quotation, Proforma Invoice, Sales Contract, Purchase Order, or other mutually agreed commercial document.

2. Shipping Terms / Incoterms

Depending on the transaction, we may offer or agree upon applicable Incoterms such as:

  • EXW – Ex Works

  • FOB – Free on Board

  • CFR – Cost and Freight

  • CIF – Cost, Insurance and Freight

  • FCA or other mutually agreed terms

The applicable Incoterm shall be the one expressly stated in the relevant quotation, Proforma Invoice, Purchase Order, Sales Contract, or other agreed document.

If there is any conflict between this general policy and a signed commercial agreement, the specific commercial agreement shall prevail.

3. Shipping Charges

Shipping and logistics charges depend on the shipment size, destination, freight rates, transportation method, product type, packaging, and applicable service charges.

Unless expressly included in the agreed product price or quotation, the following may be payable separately:

  • Inland transportation

  • Freight

  • Insurance

  • Port charges

  • Documentation charges

  • Customs clearance charges

  • Inspection charges

  • Handling charges

  • Destination charges

  • Import duties and taxes

  • Other applicable governmental or third-party charges

The allocation of these charges will depend on the agreed Incoterm and commercial terms.

4. International Shipments

For international orders, shipment arrangements may involve:

  1. Product preparation and packing

  2. Quality/quantity verification where applicable

  3. Export documentation

  4. Inland transportation

  5. Customs clearance

  6. Port handling

  7. International transportation

  8. Destination customs clearance

  9. Final delivery to the buyer or agreed destination

Actual procedures may vary depending on the destination country and shipment terms.

5. Customs, Duties and Import Requirements

The buyer/importer is responsible for ensuring that the products can legally be imported into the destination country unless otherwise expressly agreed in writing.

Depending on the agreed Incoterm, the buyer may be responsible for:

  • Import customs clearance

  • Import duties

  • VAT/GST or similar taxes

  • Customs brokerage

  • Destination port charges

  • Regulatory approvals

  • Import permits

  • Product registration

  • Local certifications

  • Other destination-country requirements

The buyer is responsible for providing accurate consignee, importer, tax, customs, and delivery information where required.

6. Export Documentation

Depending on the transaction, we may provide or arrange applicable export documentation, which may include:

  • Commercial Invoice

  • Packing List

  • Shipping documents

  • Certificate of Origin

  • Bill of Lading/Air Waybill

  • Applicable inspection certificates

  • Applicable health, phytosanitary, or other certificates

  • Other documents agreed with the buyer

The exact documentation depends on the product, destination, buyer requirements, and applicable laws.

7. Processing and Lead Time

Order processing and production/packing lead times will depend on:

  • Product availability

  • Quantity

  • Customization requirements

  • Packaging requirements

  • Quality specifications

  • Required certifications

  • Payment receipt

  • Export documentation

  • Logistics availability

The estimated lead time will normally be communicated in the quotation or order confirmation.

Any stated lead time is an estimate unless a specific delivery date has been expressly guaranteed in writing.

8. Shipping Delays

Shipping and delivery dates may be affected by circumstances beyond our reasonable control, including:

  • Port congestion

  • Vessel or flight delays

  • Customs inspections

  • Government restrictions

  • Weather conditions

  • Natural disasters

  • Strikes or labour disruptions

  • War or civil disturbances

  • Changes in import/export regulations

  • Carrier delays

  • Documentation issues

  • Force majeure events

We will make reasonable efforts to communicate material delays when we become aware of them.

9. Buyer Responsibilities

The buyer is responsible for providing accurate:

  • Company information

  • Delivery address

  • Contact details

  • Importer details

  • Tax/customs information

  • Shipping instructions

  • Product specifications

  • Documentation requirements

Any delay or additional cost caused by inaccurate, incomplete, or late information supplied by the buyer may be charged to the buyer where applicable.

10. Product Inspection

Where inspection is required, the inspection arrangements, inspection agency, timing, scope, and cost shall be agreed between the parties before shipment.

Unless otherwise agreed, inspection of a shipment does not transfer responsibility for destination-country import compliance to Bharath Doijode Traders.

11. Risk and Transfer of Responsibility

Risk in the goods shall transfer in accordance with the Incoterm expressly agreed for the transaction.

Buyers should carefully review the applicable Incoterm in their quotation or commercial agreement.

12. Damaged or Short Shipments

The buyer should inspect the shipment and packaging upon receipt.

Any visible damage, shortage, or discrepancy should be reported promptly and supported by appropriate evidence, such as:

  • Photographs

  • Delivery receipt remarks

  • Packing condition photographs

  • Transport documentation

  • Inspection reports

  • Other relevant evidence

Claims should be submitted within the period specified in the applicable sales agreement or commercial document.

13. Delivery Estimates

Any delivery date or transit time displayed or communicated by us is an estimate unless expressly guaranteed in writing.

International transportation is subject to carrier schedules, customs procedures, port operations, and other circumstances outside our direct control.

14. Returns and Replacements

As our business primarily involves B2B and export transactions, returns and replacements are not automatically available for every product.

Any return, replacement, rejection, or refund will be handled according to the applicable quotation, Purchase Order, Sales Contract, Proforma Invoice, and mutually agreed terms.

For food, agricultural, spice, and other regulated products, returns may be subject to applicable food safety, customs, import, and regulatory requirements.

15. Contact Us

Bharath Doijode Traders
Website: bharathdoijode.shop
Registered Address: Shigra Palms, No 130, Dommalur Village, Lakkur Hobli, H.hosakote Post, Malur Taluk, Kolar District, Karnataka
Email: trade@bharathdoijodetraders.com
Phone: +91 9148722712

For shipping or delivery enquiries, please contact us using the above details.

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